CrackMac / Guides

MacBook screen frozen? How to unfreeze it and stop it happening

Press Command-Option-Escape and force quit the app that's stuck. If the pointer doesn't move and nothing responds, hold the power button for about ten seconds until the Mac turns off, then start it again. Unsaved work in the frozen app is lost either way, so try the force quit first.

Step by step

  1. Wait ten seconds. A spinning wheel often clears on its own.
  2. Force quit the app. Command-Option-Escape opens the Force Quit window. Select the app marked "not responding" and click Force Quit.
  3. Force quit from the Dock. Option-click or right-click the app's icon and choose Force Quit.
  4. Restart from the keyboard. Control-Command-Power restarts the Mac without asking.
  5. Hold the power button. About ten seconds turns the Mac off when nothing else works.

Is it frozen, or is the screen broken?

Press Caps Lock. If its light changes, the Mac is running and only the picture is stuck or missing. If the pointer moves but part of the screen never changes, that part of the panel is damaged and showing a stuck image. See one side of the screen black.

If it keeps freezing

If the damage runs along one edge, CrackMac can keep windows, menus and the pointer off it. There's a free 30-minute trial.

Quick answers

How do I unfreeze my MacBook?

Press Command-Option-Escape to force quit the app that's stuck. If nothing responds at all, hold the power button for about ten seconds until the Mac turns off, then turn it on again.

Why does my Mac keep freezing?

Usually one app, full or nearly full storage, too little memory for what's open, or a problem after an update. Activity Monitor and safe mode help find which.

Not frozen, just partly dead?

A macOS desktop with CrackMac running: black bands cover the damaged left and bottom edges, and the menu bar and windows sit inside the working part of the screen.
With CrackMac: the damaged left and bottom edges are blacked out, and the menu bar and windows stay on the working glass.

If the screen responds but one strip of it never changes, the panel is damaged there. CrackMac keeps windows, menus and the pointer off that strip so the rest of the screen works like a normal one.

  • Works on macOS 13 or later, Apple silicon and Intel.
  • Free for 30 minutes of use, then a one-time price. No subscription.
  • A refund within 7 days, no questions asked.

Try CrackMac free See pricing